Privacy Policy

At MiTEQ we care about the privacy and security of your Personal Information. On this page you can find out where we collect your Personal Information and how we care for it in accordance with customer privacy and data protection legislation.  

How we collect your data when you interact with one of our team

MiTEQ works closely with its customers to ensure transparency, relevancy and to provide the best customer service. When you interact with a member of the MiTEQ team, we will collect and store personal data only where relevant and advantageous to your business needs or where we are legally required to do so.

If you are not a direct customer or partner of MiTEQ, we might still collect your Personal Information when submitted to our websites or a member of the MiTEQ team, for example if you apply for a job, request support or interact with our social media accounts.

How we collect your data on our website

MiTEQ operates Like many website operators we collect information that your browser sends whenever you visit our site. This logged data may include information such as your computers Internet Protocol (‘IP’) address, browser type, browser version, the pages you visit on our site, the time and date of your visit, the time spent on those pages and other statistics. This information allows us to enhance the website and provide more functionality for our users.

Third Party Processors

Our carefully selected partners and service providers may process personal information about you on our behalf as described below:

 Digital Marketing Service Providers

We periodically appoint digital marketing agents to conduct marketing activity on our behalf, such activity may result in the compliant processing of personal information.

Our appointed data processors include:
(i)Prospect Global Ltd (trading as Sopro) Reg. UK Co. 09648733. You can contact Sopro and view their privacy policy here: Sopro are registered with the ICO Reg: ZA346877 their Data Protection Officer can be emailed at:”

We will also use third party services such as Google Analytics to collect, monitor and analyse the Log Data from our website.  

How we use your Personal Information  

It’s important to MiTEQ that we keep our customers, partners and affiliates informed of our latest products, services and content to effectively manage our relationships, administer projects and importantly deliver the products you have purchased. This data might be used by our sales or finance teams, for legal purposes such as contracts or to provide a variety of direct marketing activity.

Use of your Personal Information for marketing purposes might enable us to email newsletters, or post marketing or promotional materials. Where possible we strive to ensure that our communications are tailored to your business, interests or any previous interaction you have had with MiTEQ. This might include invitations to events, information on new product launches or to share our latest case studies and reports.


We strive to use rigorous systems and industry best practice to protect your Personal Information. We want to keep out customers, partners and affiliates safe and we have processes in place to ensure the utmost protection of your data and the MiTEQ systems are built in to our business practices, training and employee handbook. 

When trusted with your data we will ensure it is stored or transferred using strong encryption to minimise the risk of any external access to your data. We will also work to stay aware of the changing external threats to our data security to remain as effective as is possible.


Cookies are files with small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a web site and stored on your computer’s hard drive.

Like many other websites, we use ‘cookies’ to collect information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some functionality on our website or see personalised content. You can find out more about our Cookie Policy.

Withdrawing consent

If you have shared your personal data with us we will store this information carefully and for a reasonable length of time.

If you would like to know what information we hold on you or if you would like withdraw your consent to us holding that information please email us on

Changes to our privacy policy

This privacy policy is effective as of 1st October 2020 and will remain in effect until this page is updated. We regularly review our privacy policy to ensure it is fit for purpose, in line with relevant legislation and importantly that it is fair for our associates and customers.

Contact us

If you have any questions about this Privacy Policy, please email us at