Mobility Study A Mobility Study is the start of the process to defining a new system deployment. The purpose of the Mobility Study is to understand your business processes, where there are gaps and challenges and to identify areas where…
Discovery Workshop A Discovery Workshop brings together all the relevant parties from operational, IT and support teams to begin the process of system definition. In the Discovery Workshop the MiTEQ technical specialists will identify how the solution will be used,…
Staging Before rolling out any new technology it must be set up and configured, this process is called “Staging”. As part of the Staging process the MiTEQ technical team will apply the predefined Gold Build along with any device specific…
HelpDesk MiTEQ’s service team can offer a full helpdesk to field calls from the users and triage issues. Wherever possible the helpdesk will aim to get users and solutions working again remotely, but where this is not possible, e.g. a piece…
